Website Privacy Policy
Mr. Yu Master Acupuncture and Healthcare Last updated: 23/04/2026
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
Name
Phone number
Email address
Appointment details
Health-related information you choose to share when booking or enquiring about services
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages viewed and time spent on the site
Cookies and analytics data
2. How We Use Your Information
We use your information to:
Provide acupuncture and healthcare services
Respond to enquiries and appointment requests
Manage bookings and client records
Improve our website and user experience
Send updates, reminders, or service-related messages
Maintain safety, security, and compliance with legal obligations
We do not sell or rent your personal information to third parties.
3. Health Information
As a healthcare provider, we may collect information related to your health to deliver appropriate treatment. This information is handled with strict confidentiality and in accordance with New Zealand privacy and health information laws.
4. Cookies and Analytics
Our website may use cookies and third‑party analytics tools (such as Google Analytics) to:
Understand how visitors use our site
Improve website performance
Personalise user experience
You can disable cookies through your browser settings.
5. Sharing Your Information
We may share your information only when necessary:
With trusted service providers (e.g., booking systems, email services)
When required by law or to protect safety
With your consent
We do not share your information for marketing by third parties.
6. Data Storage and Security
We take reasonable steps to protect your personal information from:
Loss
Misuse
Unauthorised access
Disclosure or alteration
However, no online system is completely secure, and we cannot guarantee absolute protection.
7. Your Rights
Under New Zealand privacy law, you have the right to:
Access your personal information
Request correction of inaccurate information
Withdraw consent for certain uses
Request deletion of your information where applicable
To exercise these rights, contact us using the details below.
8. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or wish to request access to your information, please contact us.
AI Assistant Disclaimer, Acceptable Use & Privacy Notice
1. Medical Disclaimer
This is an AI-powered assistant provided for general information purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider regarding any medical condition or treatment.
2. Acceptable Use
Users must interact with this AI assistant respectfully and appropriately. Abusive, offensive, obscene, discriminatory, threatening, sexual, or otherwise inappropriate language is strictly prohibited.
Messages that breach these standards may be:
Blocked or not responded to
Logged and reviewed for quality, safety, and compliance
Result in temporary or permanent restriction of access to this service
3. Monitoring and Logging
To protect users, staff, and systems, interactions with this AI assistant may be monitored and recorded. This includes message content and limited technical information necessary for security and misuse prevention.
4. Privacy and Data Handling (NZ Privacy Act 2020)
Any information collected through this AI assistant is handled in accordance with the New Zealand Privacy Act 2020.
Personal information is collected only where necessary for service operation, security, and improvement
Technical data (such as IP addresses) may be logged for security, fraud prevention, and abuse management
Information is not sold or shared with third parties except where required by law or to operate this service
Data is retained only for as long as reasonably necessary
5. Legal and Compliance
Serious misuse, threats, or unlawful content may be escalated and handled in accordance with applicable New Zealand laws. This may include retaining relevant information where legally required.
6. User Acknowledgement
By using this AI assistant, you acknowledge and agree to comply with these terms.
This notice is intended to support safe, respectful use of this AI assistant and does not limit your rights under New Zealand law.